Privacy Policy
Effective Date: 21 May 2025
Website: www.flybeyond.co.in
Company: FlyBeyond (“we,” “us,” “our”)
At FlyBeyond, we are committed to protecting your privacy. This Privacy Policy outlines how we
collect, use, disclose, and protect your personal information when you use our website and
services
1. Information We Collect:
We collect the following types of information when you interact with our platform
a. Personal Information
- Name, email address, phone number, and postal address
- Passport details, government-issued IDs (for bookings, if required)
- Payment information (processed through secure gateways)
- Travel preferences and history
b. Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and confirm bookings (flights, hotels, etc.)
- To send booking confirmations, invoices, and support updates
- To improve our website and services
- To personalize your user experience
- To send marketing and promotional emails (with your consent)
- To comply with legal and regulatory requirement
3. Sharing of Your Information
We do not sell your personal information to third parties. However, we may share your data with:
- Travel service providers (e.g., airlines, hotels, tour operators) to fulfill your bookings
- Payment gateway providers for transaction processing
- Third-party vendors for analytics, customer support, and marketing (under strict data processing agreements)
- Government authorities if legally require
4. Cookies and Tracking Technologies
FlyBeyond uses cookies and similar technologies to:
- Improve site functionality and performance
- Analyze user behavior
- Provide a personalized browsing experience
You can control or disable cookies through your browser settings, but this may affect site
functionality
5. Data Retention
We retain your personal data as long as it is necessary for the purposes mentioned above, or as
required by law (e.g., for taxation or legal compliance). Once the retention period expires, we
securely delete or anonymize your data
6. Data Security
We implement appropriate technical and organizational security measures to protect your data
from unauthorized access, alteration, disclosure, or destruction. This includes
- SSL encryption
- Secure payment gateways
- Access controls and audit logs
However, no internet-based platform is 100% secure, and we cannot guarantee absolute
security
7. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time (for marketing emails, etc.)
- Lodge a complaint with a data protection authority
- To exercise your rights, contact us at: privacy@flybeyond.co.in
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy
practices or content of such external websites. Please review their policies before providing any
personal information.
9. Children’s Privacy
FlyBeyond does not knowingly collect personal information from children under the age of 13. If
we discover that such data has been collected, we will take immediate steps to delete it.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with a revised effective date. We encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please
contact us:
Email: privacy@flybeyond.co.in